Company Description

Craven Consultancy Services offers pragmatic and value-added partnership support to businesses, providing a problem-solving team spirit to protect and enhance their operations. The team helps save time and money by offering simple and structured solutions, tailored to the specific challenges faced by SMEs and Start-Ups. The company provides HR and Health & Safety services, along with its branded software solutions, to ensure businesses operate efficiently and compliantly.

Job Purpose:

The Business Support Administrator will play a pivotal role in supporting various aspects of the business, including business development initiatives, HR and Health & Safety administration, website updates, and marketing. This role requires a dynamic individual who can manage multiple responsibilities effectively while contributing to the company’s growth and operational excellence.

Key Responsibilities:

Business Development Initiatives:

• Assist in identifying and researching new business opportunities.
• Track and manage leads, follow-ups, and customer interactions in the CRM system.

HR and Health & Safety Administration:

• Assist in updating and implementing HR policies and procedures.
• Manage Health & Safety documentation, ensuring compliance with regulations.
• Support with implementing Software with Clients
• Support risk assessments and coordinate training sessions for staff.

Website Updates:

• Regularly update the company website with new content, news, and announcements.
• Ensure all information on the website is current, relevant, and optimised for SEO.

Marketing and Social Media:

• Provide support with engaging content for social media platforms, including LinkedIn, Facebook, and Instagram.
• Provide support to publish blog articles relevant to the business and industry.
• Assist with the creation of newsletters and email marketing campaigns.

General Business Support:

• Provide administrative support across departments
• Handle general office duties, including filing, data entry, and responding to inquiries.
• Maintain and order office supplies as needed.

Qualifications and Experience:

Essential:

• Proven experience in an administrative or business support role.
• Strong organizational and time-management skills.
• Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint) and familiarity with content management systems.
• Excellent written and verbal communication skills.
• Experience in social media management and content creation.

Desirable:

• Familiarity with HR or Health & Safety processes.
• Knowledge of website management and basic SEO principles.
• Experience with CRM software.

Skills and Competencies:

• Attention to Detail: Ensures accuracy and consistency in all tasks.
• Multi-Tasking: Comfortable handling a variety of responsibilities and prioritizing effectively.
• Communication: Strong interpersonal skills to engage with internal and external stakeholders.
• Initiative: Proactive approach to identifying areas for improvement and contributing new ideas.
• Team Player: Works well within a team and contributes to a positive work environment.

Apply on LinkedIn: Business & Support Administrator | Craven Consultancy Services | LinkedIn